Rajib Boishnab

Media Manager/Accounts Receivable (Remote)

Shawn May Photography (USA) • Tiempo completo

Jul 2020 - Present • 5 yrs 10 mos

Assisted Shawn May Photography with executive-level operations, including media management, client relations, financial administration, and creative content production. Contributions included: • Media Management: Deliver high-quality media files to clients within tight deadlines, ensuring accuracy and client satisfaction. • Photo and Video Editing: Edit photos and videos using advanced editing tools to meet creative and technical standards. • Accounts Receivable: Create and send invoices, track payments, and maintain accurate financial records. • Data Entry and Sales Tracking: Manage and update the sales tracker to monitor performance and support strategic decision-making. • Customer Service: Respond promptly to client emails and inquiries, ensuring excellent service and building strong client relationships. • Administrative Tasks: Manage email inboxes, coordinate overnight floor plan orders, and handle various data entry tasks efficiently. • Process Improvement: Identify and implement workflow enhancements to optimize team efficiency and improve client service delivery. • Quality Assurance: Review and ensure the accuracy of delivered files, invoices, and client communications to maintain the company’s high-quality standards.

Top Rated Virtual Assistant | 1000+ Orders | Photo Editing, Data Entry & Admin Support

Fiverr • Freelance

Jun 2019 - Present • 6 yrs 11 mos

I have been working as a professional freelancer since 2019, successfully completing 1000+ projects for clients worldwide. I specialize in virtual assistance, real estate photo editing, data entry, document formatting, and administrative support. Over the years, I have helped real estate agencies, business owners, and busy professionals save time by delivering fast, accurate, and high-quality work. My focus is always on reliability, clear communication, and meeting deadlines. Whether it’s photo editing, organizing data, creating documents, or managing daily admin tasks — I make your workflow easier and more efficient. ✔ Completed 1000+ successful orders ✔ 5+ years of professional freelancing experience ✔ Worked with real estate agencies & business clients worldwide ✔ Fast turnaround (same day / 24 hrs delivery available) ✔ High client satisfaction & repeat customers ✔ 100% commitment to quality and deadlines

Administrative Officer | Executive Virtual Assistant | Operations & Client Support Specialist (Remote)

The Perfect Resume • Freelance

Jan 2019 - Nov 2021 • 2 yrs 10 mos

Assisted the TPR Owner with executive-level administration, including marketing, scheduling, administration and document management. Contributions included: • Customer Service: Represented TPR as the face of the company, protecting the brand and overall professional image during all initial client interactions. • Marketing/Sales: Sourced and engaged clients on various channels, informing them of service benefits and converting 30+ enquiries into orders per week. • Database Management: Created spreadsheets to track business activities and entered over 1200 new customer’s data precisely and accurately into the system, continually updating new details with attention to detail and sending regular emails to new and existing clients to increase repeat customer sales. • Email Management: Screened and prioritised 1,000+ incoming requests each week, directing enquiries to the appropriate staff and personally addressing issues, concerns and resolving issues. • Scheduling/Resource Management: Tracked and prioritized up to 60 open orders simultaneously with exceptional time management, alerting the staff to upcoming deadlines to ensure jobs were completed on time. • Lead Generation: Developed content, sourced email leads for B2B and B2C sales campaigns, in addition to completing regular internet research, used to increase SEO and the Google ranking. • Technical support: Migrated data from Google Suite to Office 365, engaging with Microsoft to resolve syncing issues, in addition to providing ongoing support to the entire team, regarding cloud file management, file conversions (PDF to Word, Pages to Word etc.), resolving MS Word formatting issues, allocating jobs in SharePoint and maintaining files in OneDrive. • Business development: Sourced B2B leads to increase overall business revenue, collected and posted customer reviews, and posted advertisements. • Reporting and Analytics: Generated detailed performance reports to monitor campaign success and identify areas for imp