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noxia_systems

Javito

@noxia_systems

Senior Application Performance Management Support Engineer

España
Español, Inglés, Catalán
Parte de la información aparece en idioma inglés.
Sobre mí
I am a Senior Support Engineer in Application Performance Management with experience in providing expert solutions to clients globally. I have a background in investigating and resolving complex issues, as well as creating technical documentation.... Lee más

Habilidades

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noxia_systems
Javito
desconectado • 

Revisa mis servicios

Soporte técnico
I will audit your web application for security vulnerabilities
DeUSD 35 / proyectoMás información
Integraciones de IA
I will design a custom ai multi agent system for your business
DeUSD 150 / proyectoMás información

Experiencia laboral

IBM

Support Engineer in Modeling Tools

IBM • Tiempo completo

Jun 2007 - Dec 2009 • 2 yrs 6 mos

Provide expert and creative solutions to user problems internationally in IBM modeling and architecture systems tools (IBM TAU, IBM System Architect, IBM Rhapsody). Investigate, resolve and respond to complex problems via telephone, email, remote sessions and manage escalations in high pressure situations. Analysis of logs, troubleshooting, lab recreation and creation of Technical Documents