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nitikapal580

Nitika

@nitikapal580

Virtual Assistant Chat and Email Support

India
Bengalí, Hindi, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Hi, I'm Nitika, a dedicated Customer Support and Virtual Assistance professional with experience of 2+ years in live chat support, email handling, Customer handling, CRM tools, Excel management, and admin tasks. I've supported clients such as Verizon and Comcast. I can help with business with: - Live chat support - Email support - Virtual Assistance - Data entry & Excel - Customer service - Administrative Tasks - CRM Management. I focus on fast response, professionalism, and client satisfaction. Lets' work together to grow your business.... Lee más

Habilidades

n
nitikapal580
Nitika
desconectado • 
Tiempo medio de respuesta: 17 horas

Revisa mis servicios

Atención al Cliente
I will provide professional customer support and live chat service
DeUSD 10 / proyectoMás información
Atención al Cliente
I will provide technical support and internet troubleshooting services
DeUSD 5 / proyectoMás información

Experiencia laboral

Verizon

Technical support

Verizon • Tiempo completo

Mar 2025 - Dec 2025 • 9 mos

Handled live chat and provided customer support queries professionally. Assisted customers with billing and service issues related to their Internet service, managed multiple chat efficiently which was 3 concurrencies at a time meeting all my targets, used CRM tools and maintained high customer satisfaction through effective communication.

Xfinity

Customer Support Associate

Xfinity • Tiempo completo

Nov 2023 - Dec 2024 • 1 yr 1 mo

Provided Customer support through chat and email handling. Resolved customer concerns such as billing, upselling, troubleshooting internet issues, mobile sales, maintained professional communication, handled CRM tools and ensured quick issue resolution with excellent service quality.