
Nishad DS
Expert Project Management and Secure Web Development for Growing Brands
Habilidades

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Porfolio
Experiencia laboral
Project Coordinator
Villvay Systems, Sri Lanka • Tiempo completo
Jul 2019 - Jul 2024 • 5 yrs
Led cross-functional project teams to successfully deliver projects for international clients in the USA, Germany, and Sweden, managing scope, timelines, and budgets. Produced and maintained project documentation, including business requirement documents and functional specifications. Liaised with QA and stakeholders to validate business requirements through User Acceptance Testing. Oversaw resource planning and solution design in collaboration with IT and business teams.
Business Analyst
Afisol Pvt Ltd • Tiempo completo
Oct 2018 - Jun 2019 • 8 mos
Collaborated with clients and internal teams to define and document business requirements and functional specifications, ensuring all stakeholders were aligned. Provided direct client support and maintained consistent project communications to ensure alignment and high satisfaction.
Customer Service Coordinator
Metropolitan Group, Sri Lanka • Tiempo completo
Jan 2015 - Sep 2017 • 2 yrs 8 mos
Managed customer service operations, handling client queries, maintaining detailed documentation, and serving as a liaison between Metropolitan Sri Lanka and Micromax India, ensuring seamless communication and high client satisfaction.