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niraj_87

Niraj Nayan

@niraj_87

Ecommerce Operations and Catalogue Specialist

India
Inglés, Hindi
Parte de la información aparece en idioma inglés.
Sobre mí
I have 10+ years of experience in e-commerce and loyalty operations, including order fulfilment, product catalogues, vendor coordination, reconciliation, and reporting. I have led a 10-member team and overseen catalogue quality checks across 15 vendors and around 30 client catalogues. I can help review product data, identify missing fields, duplicate SKUs, pricing and category issues, and prepare clear Excel reports with suggested actions. I also help teams organize fulfilment tracking, vendor follow-ups, and operational workflows.... Lee más

Habilidades

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niraj_87
Niraj Nayan
desconectado • 

Revisa mis servicios

Limpieza de datos
I will audit and clean your ecommerce product catalogue in excel
DeUSD 15 / proyectoMás información

Experiencia laboral

OTHERS

OTHERS

Tiempo completo • 11 yrs 8 mos

Senior Manager – Operations

Mar 2022 - Present • 4 yrs 7 mos

Led a 10-member operations team across merchandise and digital gift voucher fulfilment, product catalogue management, vendor coordination, reconciliation, reporting, and escalations. Oversaw catalogue quality checks and approvals involving approximately 15 vendors and 30 client catalogues, including product data, pricing, categories, images, and post-upload checks. Managed high-volume merchandise operations of approximately 120,000 orders per month. Worked with the technology team to improve controls and reduce monthly MIS closure from 25–30 days to about 5 working days.

Manager – Operations

Sep 2019 - Present • 7 yrs 1 mo

Managed day-to-day e-commerce and loyalty operations, including merchandise fulfilment, product catalogue updates, vendor coordination, reconciliation, reporting, and escalations. Reviewed catalogue data for missing information, pricing errors, duplicate products, category issues, and image quality. Coordinated with internal teams and vendors to resolve exceptions and improve the accuracy and timeliness of operational work.