n
nickmobley296

Nicholas M

@nickmobley296

Lead Field Service Engineer

Estados Unidos
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a results-driven IT professional with over 10 years of experience in data center operations, systems administration, and enterprise IT support. I am skilled in VxRail, VMware, and network security, with a proven ability to manage large-scale infrastructure projects for enterprise and federal clients under active Secret clearance.... Lee más

Habilidades

n
nickmobley296
Nicholas M
desconectado • 

Revisa mis servicios

Desarrollo de chatbots de IA
I will set up missed call text back and review automation for your business
DeUSD 135 / proyectoMás información
Integraciones de IA
I will build an ai voice receptionist that answers calls for your business
DeUSD 115 / proyectoMás información

Experiencia laboral

Senior Lead Field Service Engineer

Unisys • Tiempo completo

Jun 2022 - Present • 4 yrs 4 mos

Provide enterprise and federal client support across data center operations. Lead infrastructure projects including server deployments, VPN setup, and hardware refresh. Manage migrations and structured cabling projects. Support Office 365, mobile device management, and ServiceNow ticketing for mission-critical systems under active Secret clearance.

Asurion

Lead Technical Support Engineer

Asurion • Tiempo completo

Sep 2018 - Oct 2022 • 4 yrs 1 mo

Delivered enterprise-level support for mobile devices, network connectivity, and escalated issues. Resolved high-severity technical incidents and guided clients through troubleshooting. Trained technical staff to improve efficiency and service delivery.