
Nick H
Senior technical product leader
Habilidades

Revisa mis servicios

Experiencia laboral
CPTO
Net Affinity • Tiempo completo
Mar 2010 - Nov 2025 • 15 yrs 8 mos
• Led a team of up to 22 across product design, development, QA, UX, website design/ maintenance, application support, and cloud infrastructure. • Rebuilt the company’s key products from the ground up, future-proofing technology for the next decade. • Spearheaded the company's product design and development functions. • Migrated all products to the cloud, improving scalability, reliability, and operational efficiency. • Restructured teams and built new capabilities, achieving exemplary staff retention rates. • Implemented comprehensive AI usage policies and procedures across the organisation. • Assessed and approved AI tools for suitable adoption by internal teams. • Configured AI integrations with existing platforms. • Utilised LLMs on a daily basis to achieve personal efficiencies. • Achieved PCI, GDPR, and EAA compliance across all systems. • Increased system stability and uptime through robust architecture improvements. • Prepared and established the company for hybrid working, ensuring seamless operational continuity. • Managed budgets consistently within allocation while overseeing outsourced projects and vendor relationships. • Improved system monitoring and reporting by introducing a set of OKRs and KPIs. • Technical transformation of internal systems and processes.