Explorar las categorías
Explora
Fiverr Pro
Español
$
USD
I will write software user manual, product documentation, help guide, knowledge base
Technical documentation and data automation for software teams
I am a software engineer. I write the documents software teams need and nobody wants to write: requirements specifications, API references, user manuals, runbooks. And I automate the spreadsheet work ...
Acerca de este Servicio
Scrivimi pure in italiano.
Your software works. The problem is the twenty minutes you spend on the phone every time a new user opens it for the first time.
I write the manual that replaces those twenty minutes.
HOW IT WORKS
1. Give me access to the software, or a screen recording, or a demo call. I use it myself - I do not write from a feature list.
2. I write the steps in the order a real user meets them, not in the order your menus are arranged.
3. You get a draft, we fix what I misunderstood, you get the final file.
WHAT YOU GET
- Getting started: install, first login, first useful result
- Every task as numbered steps, with annotated screenshots
- The things that go wrong, and what to do about them
- A glossary, if your product has its own vocabulary
- Word, PDF and Markdown, so it can go on your site too
- A knowledge base structure with article drafts (Premium)
If a step does not work as documented, it does not ship.
Preferencia de estilo de entrega
Informa al freelancer cualquier preferencia o inquietud que tengas con respecto al uso de herramientas de IA en la finalización y/o entrega de tu pedido.
Mi porfolio
FAQ
How do you get the screenshots?
I take them myself from a trial or demo account you give me, so they match the current version and your branding. If you prefer, send me your own and I will crop, annotate and keep them consistent throughout.
Can you publish it straight into our help centre?
I deliver in the format your platform imports: Markdown, HTML or structured Word. Intercom, Zendesk, HelpScout, Notion and most static site generators all take one of these. Tell me which you use before you order.
Our product is still changing. Is it too early?
Not necessarily. We start with the parts that are stable and structure the document so new sections drop in later without a rewrite. If a core flow is about to change, I will tell you to wait rather than bill you twice.
