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Virtual Assistant I Spanish Transcription I Data Entry I Customer Support
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Health Insurance Account Manager
Marsh B. • Tiempo completo
Jan 2020 - May 2025 • 5 yrs 4 mos
Managed health insurance policies and client accounts. Provided multi-channel customer support and handled client inquiries. Reviewed, validated and delivered invoices. Managed client documentation and administrative processes. Worked with GBM clients, ensuring accurate and timely account management. Followed established procedures and handled sensitive client information. Managed multiple tasks and priorities while meeting deadlines.