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Dannella
@nellabar
Ecommerce Customer Support Specialist and Virtual Assistant
Jamaica
Inglés
Sobre mí
Hi, I’m Dannella, an experienced Customer Support & E-commerce Virtual Assistant with a strong background in customer service, administrative support, CRM, Shopify, email, chat, and ticket management. I help businesses stay organized, responsive, and focused on their customers. I’m reliable, detail-oriented, professional, and quick to adapt to new systems. I also provide warm, natural Jamaican voiceovers for brands, audiobooks, and other projects. If you need dependable support or engaging voice talent, I’m ready to help!
Habilidades
Dannella
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Asistencia general
I will be your virtual assistant for admin, CRM, shopify and customer support
Voice over
I will record a female voice over in a jamaican accent
Porfolio
Experiencia laboral
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Fiverr Freelancer
Fiverr
Jun 2018 - Present • 8 yrs 4 mos
I have worked with a variety of clients on Fiverr, providing professional virtual assistance, customer service, administrative support, e-commerce assistance, and voice-over services. Through these experiences, I have supported businesses with day-to-day operations, customer communication, online platforms, and other administrative tasks while adapting to the unique needs of each client.
Consultant
Amazon • Tiempo completo
May 2013 - May 2015 • 2 yrs
Worked as a Customer Service Consultant supporting Amazon customers by providing professional assistance, resolving customer inquiries and concerns, and ensuring a positive customer experience. Handled customer interactions with patience, accuracy, and professionalism while following established policies and procedures.
Reservation Agent
DELTA • Tiempo completo
Apr 2006 - Jan 2007 • 9 mos
Assisting customers with flight reservations, itinerary changes, ticketing, and general travel inquiries while providing professional and efficient customer service.
110 Reseñas
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- Valor de la entrega
1-5 de 110 reseñas
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Alway a pleased working l, she alway understands the assignment and delivers
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The final result of the delivery was as expected. Dannella displayed a high level of cooperation. Her response was quick. and were no issues with time or communication.
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Dannelle was asked to read the part of a distressed person calling into a Crisis Hotline and it was a challenging role. She understood my direction and gave me 4 excellent takes and more than I asked for. I'm very pleased with her work.
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