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Shane
@nekox1
Chinese Customer Support Specialist and Mandarin Virtual Assistant
China
Chino, Inglés
Sobre mí
I'm a native Chinese speaker based in Thailand (UTC+7), helping businesses serve Chinese-speaking customers. You forward messages and I write natural Chinese replies, or I go online during agreed hours via email, chat, or social media. I respond within 12 hours - I don't promise 24/7 online, but I promise clear communication and on-time delivery. My time zone covers China daytime, Europe morning, or US evening. Let's start with a small test order.
Habilidades
Shane
desconectado •
Tiempo medio de respuesta: 29 horas
Revisa mis servicios
Mensajes y correos electrónicos
I will provide dedicated chinese assistant for support, data, coding and ai
Porfolio
Experiencia laboral
Self-Employed / Freelance
Trabajador autónomo • 11 yrs 9 mos
Game Planning & Customer Service
Jan 2019 - Present • 7 yrs 10 mos
Game planning and customer service for Southeast Asian markets. Led a 12-person support team, turning recurring complaints into SOPs and playbooks. Designed game concepts, rules and product plans for multiplayer games.
Housing Designer & Sales Representative
Jan 2016 - Jan 2019 • 3 yrs
Housing design, real estate sales, customer service and promotion. Skilled at analyzing customer psychology and assessing negotiation limits to close deals and handle complaints.
Grilled Fish Restaurant Owner
Jan 2017 - Dec 2017 • 11 mos
Owned and operated a grilled fish restaurant. Managed daily operations, customer service, staff and promotions. Known for reliable service and attention to detail.
