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Professional Desktop Support IT Helpdesk Specialist
Habilidades

IT support Engineer
Fidelis Technologies Pvt Ltd • Tiempo completo
Sep 2017 - Present • 8 yrs 9 mos
I am a highly skilled Desktop Support / IT Helpdesk Specialist with experience troubleshooting Windows, Mac, network issues, software installation, virus removal, and system optimization. I provide fast, reliable, and professional remote tech support for individuals and businesses. My expertise includes: • Windows / Mac troubleshooting • Software installation & configuration • Email setup (Outlook, Gmail, Office 365) • Network & printer issues • Virus & malware removal • System optimization • Data backup & recovery. Windows Troubleshooting