n
nazim_shaikh_

Nazim S

@nazim_shaikh_

Senior Quality Analyst

India
Hindi, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a dedicated professional looking for a challenging job with a rapidly growing organization. I have extensive experience as a Senior Associate in insurance claims, a Senior Quality Analyst in BPS solutions, and a Senior Customer Service Executive. I specialize in claims resolution, quality auditing, and customer retention.... Lee más

Habilidades

n
nazim_shaikh_
Nazim S
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

copiar y pegar
I will do the work in best manner it can be done
DeUSD 25 / proyectoMás información

Experiencia laboral

Tech_Mahindra

Senior customer service executive

Tech Mahindra • Tiempo completo

Dec 2019 - Aug 2023 • 3 yrs 8 mos

Worked on retention and outbound processes for mobile network providers. Handled calls to resolve concerns and prevent service cancellations. Promoted and sold new connections, upgrades, and handsets. Achieved sales targets while maintaining high customer satisfaction and addressing complaints regarding tariff plans and usage history.