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Naz Solutions
@naz_solution
Customer support representative
Pakistán
Inglés, Urdu
Sobre mí
Hello! I am a motivated and reliable Customer Support Representative with excellent communication skills and a strong commitment to customer satisfaction. I can assist with email support, live chat, customer inquiries, and general administrative tasks.
I am a quick learner, detail-oriented, and dedicated to providing professional and friendly service. My goal is to help businesses maintain positive customer relationships by responding promptly and effectively to customer needs.
I am ready to work with honesty, professionalism, and dedication to help your business grow
Habilidades
Naz Solutions
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Atención al Cliente
I will provide week trial for customer support
Atención al Cliente
I will provide efficient and friendly customer support
Porfolio
Experiencia laboral
Customer support represerntative
Lets Outsource Ltd • Trabajador autónomo
Aug 2022 - Sep 2025 • 3 yrs 1 mo
Customer Support & Operations Specialist | 4+ Years of Experience Experienced customer support and operations professional with over 4 years of experience handling customer inquiries, managing bookings, resolving complaints, and coordinating daily operations. Skilled in phone, email, and chat support, CRM systems, customer retention, and administrative tasks. Professional Experience Customer Support & Operations: Managed customer inquiries, bookings, complaints, and follow-ups while maintaining professional communication. Customer Service Representative: Assisted customers through phone, email, and chat, providing timely responses and effective solutions. E-commerce Support: Supported Shopify store operations, order management, customer inquiries, and post-purchase assistance. Dispatch & Booking Operations: Worked with iCabbi, AutoCab, CabTreasure, TBMS, and Dialpad to manage bookings, coordinate operations, and communicate with customers. Key Achievements Built strong experience handling customer-facing operations in fast-paced environments. Developed the ability to manage multiple inquiries and prioritize tasks efficiently. Helped maintain smooth daily operations through accurate record-keeping, timely follow-ups, and professional communication. Adapted to different software platforms and workflows to support business needs. My Commitment: I focus on reliable communication, customer satisfaction, organized workflows, and helping businesses build lasting customer relationships.
