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nataliaandrade1

Yenifer A

@nataliaandrade1

Bilingual Customer Service Agent Virtual Assistant

España
Español, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a bilingual customer service agent with experience in call centers providing support via phone, chat, and email. I specialize in resolving incidents and meeting quality KPIs while utilizing tools like Excel, Canva, and WhatsApp Business. I am a responsible and organized professional with a background in nursing and direct patient care.... Lee más

Habilidades

n
nataliaandrade1
Yenifer A
desconectado • 

Revisa mis servicios

Mensajes y correos electrónicos
I will be your spanish english customer support assistant
DeUSD 10 / proyectoMás información

Porfolio

Experiencia laboral

Teleperformance

Bilingual Call Center Agent

Teleperformance • Tiempo completo

Jun 2025 - Jan 2026 • 7 mos

Provided customer service via phone, chat, and email in both English and Spanish. Managed incident resolution, handled technical support cases, and consistently met quality objectives and key performance indicators (KPIs).