n
naota_

Nao Ota

@naota_

Japanese English Virtual Assistant and Client Communication Support

Japón
Japonés, Inglés, Chino
Parte de la información aparece en idioma inglés.
Sobre mí
Hi, I’m Nao, a Japan based virtual assistant with experience in project coordination, client communication, and customer success. I have worked in retail management, IT project management, and SaaS customer success. I can support Japanese and English email communication, chat replies, research, data entry, scheduling, documentation, and admin tasks. I am detail oriented, organized, and reliable. I speak Japanese, English, and Chinese, and can help businesses that need support related to Japan or Japanese speaking customers.... Lee más

Habilidades

n
naota_
Nao Ota
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Asistencia general
I will be your japanese virtual assistant for admin tasks
Mensajes y correos electrónicos
I will handle japanese email and customer communication

Porfolio

Experiencia laboral

Customer Success Specialist

SaaS • Tiempo completo

Mar 2025 - Present1 yr 2 mos

Managed customer onboarding, progress tracking, and operational support for SaaS clients. Communicated with clients, prepared documents, coordinated internal projects, and supported customers in using the service effectively.