Mirza

Amazon Account Health & Brand Protection Specialist

Oral-B • Tiempo completo

Mar 2026 - Present • 5 mos

Managing account health and listing integrity for Oral-B on Amazon, with a clear focus on maintaining catalog uptime and brand compliance. Core responsibilities include: Resolving listing suppressions, deactivations, and reinstatement cases to restore live status quickly and minimize sales disruption. Investigating and addressing account health flags, policy violations, and compliance issues to protect seller standing. Handling brand protection matters, including IP complaints and authenticity disputes, through well-documented appeals and Plans of Action. Coordinating with the team to monitor account health metrics and prevent recurring issues across the catalog. Key Result: Successfully reinstated multiple suppressed/deactivated Oral-B listings and resolved account health issues, safeguarding continuous sales performance and brand presence on Amazon.

Amazon Brand Operations Specialist

Samsung • Tiempo completo

Mar 2026 - Present • 5 mos

Supporting Samsung's Amazon presence by keeping listings live, compliant, and optimized for performance. Key areas of work: Diagnosing and resolving listing issues, from suppressions to policy-related takedowns, with quick turnaround to limit revenue loss. Building and submitting appeals and Plans of Action for account health flags, ensuring compliance with Amazon's seller policies. Acting as a point of contact for brand protection concerns, addressing IP and authenticity complaints before they escalate into deeper account risk. Key Result: Kept Samsung's Amazon catalog stable and compliant, reducing downtime from listing and account health issues while protecting brand reputation.

Amazon Account Management

Nike • Tiempo completo

Sep 2025 - Present • 11 mos

Amazon Catalog & Sales Specialist Managing and optimizing Nike product catalogs for a partnered brand, with a clear focus on driving visibility and revenue. Core responsibilities include: Handling end-to-end listing optimization, including product content, images, and variation structures to improve discoverability. Analyzing performance data and applying targeted strategies to increase monthly sales. Enhancing conversions through pricing adjustments, content improvements, and catalog structuring. Working closely with the team to maintain catalog accuracy and deliver a smooth customer experience. Key Result: Delivered consistent month-over-month sales growth through data-driven catalog optimization and performance-focused execution.