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nabawi1996

Abdelrahman M

@nabawi1996

Senior Technical Support Cloud

Egipto
Inglés, Árabe
Parte de la información aparece en idioma inglés.
Sobre mí
I am a Computer Science graduate and Senior Technical Support Specialist focused on infrastructure monitoring, SLA management, and VDI environments. I leverage tools like VMware ESXi, Citrix, and Microsoft Intune to ensure system reliability. I aim to empower organizations with secure, adaptable IT systems and seamless user experiences.... Lee más

Habilidades

n
nabawi1996
Abdelrahman M
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Soporte y IT
I will troubleshoot microsoft intune entra id and microsoft 365 issues
DeUSD 20 / proyectoMás información
Soporte técnico
I will fix citrix login errors and vdi connection issues
DeUSD 20 / proyectoMás información

Experiencia laboral

ITS

End user support

ITS • Tiempo completo

Mar 2024 - Present • 2 yrs 6 mos

My role focuses on infrastructure monitoring, SLA management, and advanced support for virtual desktop infrastructure (VDI) environments, leveraging tools like VMware ESXi, Citrix, and Microsoft Intune to ensure system reliability and user satisfaction.