Morgan M

IT ASSISTANT

Jan 2026 - Feb 2026 • 1 mo

Working in the IT department of a hospital, I helped keep the computers and systems running smoothly for the staff. My main role was providing technical support and fixing hardware and software issues across different departments. I also helped maintain the hospital network and made sure computers, printers, and other systems used in daily operations were working properly. I installed and set up operating systems, managed user accounts and helped staff use hospital software like the electronic health record systems. I also handled routine maintenance such as system updates, troubleshooting problems, and making sure data backups were done to keep everything secure and stable. I worked closely with doctors, nurses, and administrative staff to solve technical issues quickly, especially since reliable systems are very important in a busy healthcare environment.

IT INTERN

May 2025 - Aug 2025 • 3 mos

During my time as an IT intern in the hospital’s IT department, I helped in supporting and maintaining the computer systems used by both medical and administrative staff. I worked on troubleshooting hardware and software issues, installing and configuring operating systems and applications and ensuring the network remained connected across departments. I also worked closely with senior IT staff, assisting with system maintenance, setting up computers, configuring printers and helping staff resolve technical problems. This experience gave me practical, hands-on skills in diagnosing issues and keeping systems running smoothly in a busy healthcare environment where reliable technology is essential for daily work.