Michael A

Sales Engineer

Technoloy • Tiempo completo

May 2017 - Present • 9 yrs 1 mo

- Design complex, customized network and cloud connectivity solutions across Colt's full portfolio for capital markets, enterprise and wholesale clients, resulting in a significant contribution to the sales targets. - Partner with Account Executives to align technical designs with commercial proposals, ensuring accurate pricing and high win probability. - Deliver high-level and detailed technical presentations (Visio designs) to C-level and engineering stakeholders, clearly articulating the solution requirements, including the service demarcation, SLAs, and fault handling. - Collaborate with carriers, exchanges, and vendors to build bespoke solutions for challenging locations and requirements. - Maintain transparency with customers on solution fit, enhancing trust and long-term relationships. - Design highly complex, customized, bespoke technical solutions spanning the entire Colt Product Portfolio to meet customer requirements. - Work closely with the Network Expansion team to stay current on upcoming routes and locations to be able to share with customers

Senior Application Support Engineer

TRADING • Tiempo completo

Jan 2016 - Apr 2017 • 1 yr 3 mos

- Provided Production Support for the Brokertec Matching Engine (Nasdaq Genium INET) - Planned, scheduled and deployed Genium INET updates in UAT and Production - Created and updated scripts used to manage the environment

Senior Application Support Engineer

Deutsche Bank • Tiempo completo

Jul 2011 - Jan 2016 • 4 yrs 6 mos

Managed global exchange connectivity for the Listed Derivatives business, overseeing mandatory upgrades and providing Level 3 application ownership. Coordinated exchange changes, bug fixes, and software upgrades while delivering Level 3 support as Application Owner for ISV solutions.