Moustafa Salah
Maritime Operations Shipping Documentation Specialist
Habilidades
Revisa mis servicios

Experiencia laboral
Operations & Documentation SuperVisor
Freelance • Tiempo completo
Dec 2025 - Present • 11 mos
Served as primary Port Agent managing full-cycle vessel operations, administrative documentation, and port coordination. Processed and validated critical maritime documentation, including Cargo Manifests, Bills of Lading (B/L), Statement of Facts (SOF), and port clearance certificates. Coordinated seamlessly with port authorities, vessel masters, shipping lines, and terminal operators to ensure efficient vessel turnarounds and zero operational delays. Tracked daily vessel movements, cargo discharge/loading operations, and maintained precise operational logs and records.
Customer Service
UAE • Tiempo completo
Jan 2024 - Jan 2025 • 1 yr
Managed front-line customer operations and high-volume inquiry logs within a fast-paced, multi-cultural corporate hub. Coordinated dynamic daily scheduling and tracked cross-departmental workflow data to guarantee zero process delays. Resolved complex, time-sensitive service inquiries and client escalations promptly, achieving optimal client retention rates. Executed high-volume tracking and documentation entries into central database systems with 100% data integrity and strict confidentiality.