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morenokevin10

Kevin M

@morenokevin10

Site Support Engineer

Estados Unidos
Inglés, Español
Parte de la información aparece en idioma inglés.
Sobre mí
I am a Site Support Engineer at IQVIA with a Bachelor of Science in Computer Information Systems. I have over three years of experience in end-user tech support, resolving over 500 tickets and managing IT asset deployments. I hold certifications in AWS Cloud and ITIL Foundation, focusing on driving operational efficiency and delivering excellent technology experiences.... Lee más

Habilidades

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morenokevin10
Kevin M
desconectado • 

Revisa mis servicios

Soporte técnico
I will computer repair and consulting
DeUSD 15 / proyectoMás información

Experiencia laboral

Alliance_One

IT Support Specialist

Alliance One • Tiempo completo

Jan 2024 - May 2025 • 1 yr 4 mos

Provided and communicated with end user technical desktop support through remote management or in person Completed over 500 employee support tickets with solutions and well written documentation Troubleshoot hardware and software issues Assisted with device setup for phones, desktops and other office devices