Aundrea C

Founder | E-commerce Operations & Infrastructure Consultant

BlueCurrent Operations LLC • Trabajador autónomo

Nov 2025 - Present • 10 mos

Founder of BlueCurrent Operations, an e-commerce operations consultancy focused on helping small and growing businesses understand and strengthen the systems behind their storefront. I evaluate operational workflows, customer communication, policy application, refunds, chargebacks, shipping and delivery processes, and other areas that can create friction or revenue risk. My work focuses on identifying operational gaps, understanding their root causes, and providing practical recommendations that improve clarity, consistency, and customer experience.

Office Coordinator

The • Tiempo completo

Jun 2023 - Feb 2026 • 2 yrs 8 mos

Managed day-to-day administrative, customer, and operational responsibilities across three business lines: medical spa, weight management, and e-commerce. Responsibilities included Shopify order management, refunds, cancellations, store credits, customer verification, chargeback support, returns, shipping and delivery issues, inventory coordination, purchase orders, vendor communication, appointment coordination, and customer resolution. Worked across multiple platforms, vendors, shipping carriers, and internal workflows to resolve issues, maintain accurate records, and support consistent daily operations.

Administrative / Office Manager

Beacon Care Services • Tiempo completo

Mar 2021 - Jul 2021 • 4 mos

Managed administrative and day-to-day office operations in a healthcare service environment, supporting staff, clients, scheduling, documentation, and internal workflows. Coordinated office processes, maintained records, supported customer and employee communication, handled operational issues, and helped keep daily business functions organized and moving efficiently. The role strengthened my experience in workflow coordination, problem-solving, customer relationships, documentation, and business operations.