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monaimkhlifi

Monaim K.

@monaimkhlifi

IT Support Specialist

Marruecos
Francés, Inglés, Árabe
Parte de la información aparece en idioma inglés.
Sobre mí
IT Support Specialist with 3 years of hands-on experience providing reliable Level 1 and Level 2 technical support. I specialize in Windows troubleshooting, Microsoft 365, Outlook, printer installation and repair, network and Wi-Fi issues, shared folders, VPN setup, and basic malware removal. I provide secure remote support using AnyDesk or RustDesk and focus on clear communication, efficient troubleshooting, and practical solutions. Whether you need help with a single technical issue or ongoing IT assistance, I’ll diagnose the problem and help get you back up and running.... Lee más

Habilidades

m
monaimkhlifi
Monaim K.
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Soporte técnico
I will provide professional remote IT support and problem solving
DeUSD 15 / proyectoMás información
Soporte técnico
I will fix printer, scanner and printing problems remotely
DeUSD 15 / proyectoMás información

Porfolio

Experiencia laboral

Robinson_Club GmbH

IT Manager Assistant

Robinson Club GmbH • Tiempo completo

Dec 2023 - Present • 2 yrs 8 mos

Hotel IT Support & Infrastructure Management Provided Level 1 and Level 2 IT support in a hotel environment, troubleshooting computers, printers, POS systems, network and Wi-Fi issues, Microsoft 365, user accounts, and shared resources. Managed and monitored network devices, access points, servers, and printers while ensuring reliable day-to-day IT operations. Also handled hardware installation, maintenance, remote support, and technical troubleshooting.