
MOINUL HOSSAN
Support Specialist, Business Development and Data Analysis
Habilidades

Revisa mis servicios
Experiencia laboral
Service Officer / Customer Service Officer
United Commercial Bank PLC • Tiempo completo
Mar 2022 - Present • 4 yrs 6 mos
MIS & Reporting: Prepared daily and monthly operational reports, tracking KPIs, cash flow forecasts, and service monitoring data using Advanced Excel. Process Improvement & Gap Analysis: Conducted root-cause analysis on operational workflows, identifying bottlenecks to optimize branch efficiency and service quality. Compliance & SOP Documentation: Maintained detailed documentation and operational guidelines in strict compliance with internal policies and regulatory standards. Stakeholder Coordination: Coordinated across cross-functional teams and sub-branches to resolve operational issues and streamline workflow execution
Master Trainer & Volunteer Lead
International Federation of Red Cross and Red Crescent Societies • Tiempo parcial
Dec 2008 - Present • 17 yrs 9 mos
Requirements & Campaign Planning: Translated project goals into actionable execution strategies, timeline schedules, and milestone tracking. Cross-Functional Team Leadership: Led volunteer/officer teams while managing technical, social media, and operational workflows. Stakeholder & Client Relations: Managed external communications, partnerships, and collaborations with corporate and international partners.