m
mohsin_techy

Mohsin Fareed

@mohsin_techy
5.0(3)

Fast and Friendly Email Support, Live Chat and Order Management

Pakistán
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Customer support specialist with 5+ years of experience delivering 24/7 email, chat, phone, and technical support across Shopify, Amazon, TikTok Shop, SaaS platforms, and IPTV. I handle orders, disputes, refunds, L1 tech support, and social DMs using tools like Zendesk, Gorgias, Salesforce, RingCentral, and DSER. Whether you're a startup or a growing brand, I bring fast, reliable, and scalable service—plus a 1-hour free trial to get started.... Lee más

Habilidades

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mohsin_techy
Mohsin Fareed
desconectado • 

Revisa mis servicios

Atención al Cliente
I will be your remote customer support agent and live chat specialist
5.0(3)
DeUSD 5 / proyectoMás información
Atención al Cliente
I will be your ecommerce support and service representative agent
DeUSD 5 / proyectoMás información

Experiencia laboral

Customer Support Manager

Planlab Solutions • Tiempo completo

Aug 2023 - Jan 2026 • 2 yrs 5 mos

Worked as a customer support Manager

3 Reseñas
5.0

(3)
(0)
(0)
(0)
(0)
Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    5
  • Calidad de la entrega
    5
  • Valor de la entrega
    5
1-3 de 3 reseñas
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Más relevante
    M
    image-docs

    mobbi81

    US

    Estados Unidos

    5

    Great experience! Handled emails, live chat, and social media support professionally. Quick to learn, communicated well, and always responsive. Would definitely hire again!

    USD50-USD100

    $

    6 días

    Tiempo

    gig

    Atención al Cliente

    Útil?
    Sí
    No
    H

    harryamelia03

    US

    Estados Unidos

    5

    Mohsin did an excellent job as our live chat support agent! He was quick, professional, and handled customer inquiries very well. He also helped with upselling and improving our FAQs. Highly recommend his services!

    Hasta USD50

    $

    5 días

    Tiempo

    gig

    Atención al Cliente

    Útil?
    Sí
    No
    J

    jhonnybaig

    US

    Estados Unidos

    5

    I am pleased to commend Mohsin for his excellent performance in managing my email workload. He handled the task with exceptional efficiency and attention to detail, ensuring that all communications were addressed promptly and professionally. His reliability and strong communication skills significantly...

    Hasta USD50

    $

    2 días

    Tiempo

    gig

    Atención al Cliente

    Útil?
    Sí
    No