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USD
Mohamed S
@mohamedsamir179
Egipto
Árabe, Inglés
Sobre mí
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unresolved issues to the next level of support personnel
Provide accurate information on IT products or services
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Pass on any feedback or suggestions by customers
Habilidades
Mohamed S
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Administración del servidor
I will set up and configure microsoft intune for your organization
