Ashroff

Systems Engineer - Edge Network & Security

Gennext • Tiempo completo

Feb 2024 - Present • 2 yrs 7 mos

• Managed and maintained firewall environments across customer sites spanning Juniper SRX, Check Point, FortiGate, and pfSense platforms. • Performed ongoing rule-base optimisation to eliminate redundant, shadowed, and overly permissive policies. • Preparation of solution documents, proposals according to customer needs • Conducted scheduled health and security assessments across customer environments, covering policy review, traffic analysis, and threat exposure evaluation. • Executed firmware upgrade cycles including pre-upgrade compatibility checks, staged rollouts, and post-upgrade validation • End-to-end administration of the FortiSASE platform including Zero Trust Network Access (ZTNA) • Served as a primary technical point of contact for managed customers, conducting regular site visits to review infrastructure health • Troubleshot Layer 2 and Layer 3 issues • Responded to and resolved incidents within customer SLAs, using packet captures, flow logs, and session tables to isolate root causes

Data Center Engineer

SecureTech LLC • Tiempo completo

Sep 2022 - Sep 2023 • 1 yr

• Coordinated end-to-end implementation activities across multiple workstreams including civil, electrical, mechanical, and IT infrastructure teams to ensure aligned delivery timelines. • Maintained project activity logs, tracked open action items, and ensured all workstream milestones were met within the project schedule. • Coordinated the physical setup of data center racks, containment systems, and structured cabling in alignment with the 3-tier architecture design. • Ensured hot aisle/cold aisle containment, cable management, and rack spacing adhered to vendor and data center standards. • Verified network connectivity, patch panel labelling, and rack documentation prior to equipment commissioning. • Verified UPS runtime calculations against critical load requirements and confirmed failover behavior during testing. • Participated in generator failover testing, verifying automatic transfer switch (ATS) operation and load pickup time within acceptable thresholds. • Ensured fire alarm integration with facility management systems and verified emergency shutdown procedures were correctly triggered during testing. • Developed and executed QA checklists across all data center systems to verify installations met design specifications and vendor requirements.