Joan M

Senior Research Editor

TELUS • Freelance

Jan 2023 - Present • 3 yrs 6 mos

Lead editorial projects involving research documents, business reports, AI-assisted content refinement, and citation standardization. Responsible for reviewing complex manuscripts, managing editorial quality processes, and ensuring compliance with professional writing standards. Specialized in AI content humanization workflows, helping clients transform AI-assisted drafts into natural, reader-focused content while preserving original meaning and intent. Implemented advanced proofreading frameworks that improved document consistency, readability, and client satisfaction. Provided strategic editing support for researchers, consultants, authors, and business professionals across US, UK, Canadian, and Australian markets. Regularly advised clients on document structure, referencing systems, publication readiness, and content optimization. Skills Advanced Proofreading Research Editing AI Content Humanization Citation Auditing Technical Editing Business Report Editing Reference Verification Editorial Consulting Document Quality Control Stakeholder Communication

Research Writing & Editorial Specialist

Deloitte • Freelance

Jan 2019 - Dec 2022 • 3 yrs 11 mos

Supported researchers and professional clients with research writing, document editing, literature reviews, citation management, and proofreading. Reviewed academic manuscripts, research reports, white papers, and business documents for clarity, structure, consistency, and referencing accuracy. Developed standardized editing workflows that reduced revision cycles and improved document quality. Assisted clients with APA, MLA, Harvard, Chicago, and IEEE citation compliance while maintaining publication and submission standards. Skills Research Writing Literature Reviews Proofreading Copy Editing APA 7 Formatting MLA Formatting Harvard Referencing Chicago Style Citation Management Technical Writing Quality Assurance Worked extensively with Microsoft Word Track Changes, Grammarly, Turnitin, Mendeley, Zotero, and EndNote to improve editing efficiency and quality assurance. Contributed to hundreds of successfully completed research and editing projects across multiple disciplines.