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Miracle N.
@miracle_n_va
Customer support and shopify virtual assistant
Nigeria
Sobre mí
I am an organized, empathetic, and detail-oriented Customer Support Specialist dedicated to helping e-commerce brands scale effortlessly. I specialize in managing multi-channel communications including live chat, email, and social media support. My hands-on experience covers order processing, managing logistics discrepancies, tracking updates, and resolving customer inquiries with a high standard of care. I focus on turning complex situations into positive buyer experiences so that online stores can run smoothly and stress-free.
Habilidades
Miracle N.
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Atención al Cliente
I will be your e commerce customer support and virtual assistant
Atención al Cliente
I will be your professional customer support specialist and live chat agent
Porfolio
Experiencia laboral
customer support and operations lead
Freelancer.com • Trabajador autónomo
Jan 2024 - Present • 2 yrs 6 mos
Managed daily customer communications, handled live chat tickets, and resolved order fulfillment tracking issues for an online retail brand. Focused on delivering fast, empathetic, and professional support to maintain high buyer satisfaction.
