Mike Beckfield

AI Voice Agent Developer & Dental Practice Automation Specialist

Dental Wellness in Stanmore • Freelance

Nov 2025 - Mar 2026 • 4 mos

Designed and deployed AI-powered voice agent systems for a dental practice using Retell AI, GoHighLevel, Make.com, and Twilio to automate patient communication, appointment scheduling, lead qualification, and follow-up processes. Led the migration from Vapi AI to Retell AI, rebuilding conversational workflows to improve call quality, appointment booking efficiency, and patient engagement. Developed intelligent voice agents capable of handling new patient inquiries, missed-call follow-ups, appointment confirmations, rescheduling requests, and treatment follow-up communications. Integrated Retell AI with GoHighLevel CRM and Make.com to automate patient data management, appointment reminders, lead nurturing, SMS follow-ups, and workflow triggers. The solution reduced front-desk workload, improved patient response times, and increased appointment bookings through 24/7 AI-powered patient engagement. Core Skills & Expertise Retell AI Voice Agent Development Vapi AI to Retell AI Migration Dental Appointment Booking Automation Patient Lead Qualification & Nurturing GoHighLevel CRM Integration Make.com Workflow Automation Twilio Voice & SMS Automation Missed Call Text Back Automation Patient Follow-Up Systems Appointment Reminder Automation Conversational AI Design API & Webhook Integration Patient Engagement Automation CRM Workflow Development Multi-Channel Communication Automation Key Outcomes Successfully migrated dental voice automation systems from Vapi AI to Retell AI Automated patient appointment booking and scheduling workflows Reduced front-desk administrative workload through AI automation Improved patient response times with 24/7 AI voice engagement Increased appointment bookings through automated follow-up and lead qualification Built a scalable patient communication system using Retell AI, GoHighLevel, Make.com, and Twilio

GoHighLevel Funnel & Automation Specialist

Fintech • Freelance

Jul 2025 - Oct 2025 • 3 mos

I designed and optimized high-converting sales funnels, landing pages, and automated customer acquisition systems using GoHighLevel for financial services and fintech businesses. Developed complete funnel ecosystems focused on lead generation, appointment booking, customer onboarding, and conversion optimization. Built and deployed multi-step marketing funnels including landing pages, lead capture forms, survey funnels, booking pages, upsell sequences, thank-you pages, and automated follow-up systems. Integrated payment gateways, calendars, CRM pipelines, email and SMS automation, tracking tools, and reporting dashboards to create seamless customer journeys from lead acquisition to conversion. Core Skills & Expertise GoHighLevel CRM Setup & Configuration GoHighLevel Funnel & Landing Page Design Sales Funnel Strategy & Optimization Lead Generation & Conversion Systems GoHighLevel Workflow Automation Email & SMS Marketing Automation Lead Capture Forms & Survey Funnels Calendar & Appointment Booking Systems Pipeline & Opportunity Management Customer Journey Automation Payment Gateway Integration A2P 10DLC Compliance Setup API & Webhook Integration Marketing Campaign Automation Conversion Rate Optimization (CRO) GoHighLevel Reporting & Analytics Customer Onboarding Automation Financial Services Funnel Development Key Outcomes Built high-converting funnel ecosystems for fintech and financial service brands Increased lead capture and appointment booking efficiency through optimized funnel design Automated lead nurturing and customer onboarding processes Streamlined CRM workflows and sales pipeline management Improved customer experience through personalized automation and follow-up systems Created scalable marketing and sales infrastructures using GoHighLevel

AI Workflow for Real Estate Lead Management

Real Estate Marketing 🚀 for Developers & Institutional Investors • Freelance

Jun 2025 - Aug 2025 • 2 mos

Designed and implemented an AI-powered lead management and qualification system for a real estate business using Retell AI, GoHighLevel, Make.com, and Twilio. Developed intelligent multi-prompt conversational workflows that engaged, qualified, and nurtured buyer and seller leads through dynamic, human-like voice interactions. Built automated lead qualification processes that captured prospect information, assessed buying or selling intent, and scheduled appointments directly into the sales pipeline without manual intervention. Integrated Retell AI with GoHighLevel CRM and Make.com to automate lead routing, contact management, follow-up campaigns, task creation, and real-time data synchronization across multiple platforms. The solution streamlined lead handling, improved response times, and increased qualified lead conversions through personalized AI-driven conversations, automated follow-ups, and seamless CRM automation. Core Skills & Expertise Retell AI Voice Agent Development AI Lead Qualification & Nurturing Real Estate Lead Automation GoHighLevel CRM Integration Make.com Workflow Automation Twilio Voice & SMS Integration Appointment Booking Automation CRM Pipeline Management Automated Follow-Up Systems Lead Routing & Distribution Multi-Prompt AI Conversation Design Data Synchronization & Workflow Automation Sales Process Automation Customer Journey Automation Performance Tracking & Analytics Key Outcomes Automated lead engagement and qualification using AI voice agents Improved lead response times with instant AI-powered conversations Increased appointment bookings through automated scheduling workflows Reduced manual lead management and administrative workload Created a scalable real estate lead generation and conversion system powered by Retell AI and CRM automation