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miguel_sfcons

Miguel Lopez

@miguel_sfcons

Salesforce Certified Specialist, Optimizing Workflows, Automation solutions

México
Español, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a Certified Salesforce Administrator specializing in security architecture, advanced automation, and Experience Cloud implementations. With hands-on expertise in optimizing complex CRM environments, I bridge the gap between technical Salesforce capabilities and strategic business goals. I specialize in designing advanced solutions for the core Salesforce Clouds (Service, Sales and Experience) that streamline operations, managing robust data governance models (OWDs, Role Hierarchies, and Permission Sets), and ensuring flawless user lifecycle management.... Lee más

Habilidades

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miguel_sfcons
Miguel Lopez
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Desarrollo de CRM y ERP
I will setup salesforce roles and profiles and security
DeUSD 30 / proyectoMás información
Desarrollo de CRM y ERP
I will build advanced salesforce flows and automation
DeUSD 50 / proyectoMás información

Experiencia laboral

Coppel

Coppel

Tiempo completo • 6 yrs 3 mos

Senior Salesforce CRM Programmer

Sep 2024 - Present • 1 yr 11 mos

Currently serving as a Senior Programmer specializing in Salesforce CRM. Responsible for developing and maintaining CRM solutions to optimize business processes and customer relationship management within the organization.

Senior CRM Analyst

Apr 2023 - Sep 2024 • 1 yr 5 mos

Performed high-level analysis of CRM systems to improve operational efficiency. Focused on data management and system enhancements to support customer-centric business strategies and technical requirements.

Operations Analyst

May 2020 - Apr 2023 • 2 yrs 11 mos

Served as an Operations Analyst focusing on Salesforce CRM and customer service projects. Managed operational workflows and implemented project improvements to enhance the overall customer experience.