Michelle Sithol

@michelle_sithol

Virtual Assistant and Customer Support Specialist

Zimbabue
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Need reliable support for your business? I help with customer support, virtual assistance, email and chat support, CRM management, appointment scheduling, data entry, and admin tasks. I have experience supporting US customers, training teams, handling escalations, and working in busy customer service environments. I’m easy to work with, quick to learn new systems, and focused on accuracy, clear communication, and getting the job done properly.... Lee más

Habilidades

m
michelle_sithol
Michelle Sithol
desconectado • 
Tiempo medio de respuesta: 2 horas

Revisa mis servicios

Edición de contenido de IA
I will edit and humanize ai content, proofread and rewrite ai text
DeUSD 5 / proyectoMás información

Porfolio

Experiencia laboral

DASH

Team Manager | Customer support specialist | Trainer & Quality Analyst

DASH • Tiempo completo

Mar 2023 - Apr 2026 • 3 yrs 1 mo

I specialize in customer support, team leadership, training, and quality management within fast-paced BPO environments. I have experience supporting US-based healthcare and customer service campaigns, coaching agents, monitoring KPIs, handling escalations, and improving overall team performance. With experience as an International Trainer, Team Lead, and Quality Analyst, I focus on delivering excellent customer experiences while helping teams grow and meet performance goals. I am adaptable, detail-oriented, and committed to providing professional and reliable support.