Benjamin M

E-Commerce Expert & Digital Solutions Specialist

Shopify • Freelance

May 2019 - Present • 7 yrs 6 mos

With five years of experience in e-commerce and digital solutions, I have developed a versatile skill set focused on helping businesses strengthen their online presence, improve digital operations, and manage technical projects efficiently. My work involves understanding client requirements, identifying challenges, developing practical solutions, and maintaining high standards of quality and professionalism. E-Commerce Website Development and Management I support businesses with e-commerce website development, store setup, redesign, product uploads, catalog organization, product descriptions, pricing updates, and website content management. I focus on creating organized, user-friendly shopping experiences and ensuring product information is accurate, consistent, and professionally presented. Product Data and Marketplace Optimization I assist with product feed management, product data corrections, metadata optimization, and Google Merchant Center troubleshooting. I review account and product-related issues, investigate potential policy or data inconsistencies, and recommend corrective actions. My approach emphasizes compliance with platform policies and accurate product information rather than promising guaranteed account reinstatement. Google Play Testing and Quality Assurance I perform structured app testing to evaluate functionality, navigation, usability, and compatibility. My responsibilities include identifying bugs, documenting reproducible issues, preparing test reports, and providing actionable feedback to improve the user experience. I pay close attention to detail and aim to make testing results clear and useful for developers. Architectural Drawings and Site Plan Support I assist with architectural drafting tasks, floor plans, site plans, elevations, annotations, dimensions, and drawing organization according to project requirements.