m
michaelulep

Michael Ulep

@michaelulep

I will improve your business processes and workflow efficiency

Filipinas
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I will help you review and improve your current business processes and workflows to make them more efficient and organized. With experience in operations and process management, I support businesses in identifying gaps, simplifying steps, and improving productivity. I can help with: ✔ Process review and improvement ✔ Workflow optimization ✔ Basic process mapping ✔ Identifying inefficiencies ✔ KPI tracking suggestions If you're looking for a practical and structured approach to improve your operations, feel free to message me.... Lee más

Habilidades

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michaelulep
Michael Ulep
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Estrategia e innovación comercial
I will improve your business processes and workflow efficiency
DeUSD 20 / proyectoMás información

Experiencia laboral

Samsung

Samsung

Tiempo completo • 16 yrs 2 mos

Process Technical & Transformation Manager

Mar 2024 - Mar 2026 • 2 yrs

Continuous Improvement and Root Cause Leadership Led a team of 8 engineers in executing Lean Six Sigma (DMAIC) and Kaizen initiatives, driving root cause analysis and data-driven decision-making to significantly reduce customer complaints (VoCs). Successfully reduced critical process defects (AC Crack) from 400 ppm to 90 ppm while maintaining strict adherence to ISO standards and quality governance requirements. Operational Transformation Projects Directed major operational improvement programs including material validation and process optimization initiatives that delivered 20% cost reduction, 50% reduction in major defects, and implementation of 100% defect outflow prevention systems. Digital Transformation & Data Analytics Implemented advanced analytics dashboards and automated monitoring systems to enable real-time abnormality detection and proactive root cause investigation, reducing environment-related defects by 35% and improving operational visibility. Organizational Performance Optimization Led yield improvement initiatives across production teams, achieving 98% KPI targets with 99% execution performance by addressing systemic process variation drivers.

Operational Excellence & Quality Manager

May 2020 - Mar 2024 • 3 yrs 10 mos

Transformation Leadership & Quality Governance Led cross-functional transformation initiatives focused on operational excellence, process standardization, and KPI governance. Managed a team of 11 engineers and 4 specialists, achieving 30% annual defect reduction through structured quality systems implementation. Capability Development & Change Adoption Established the Quality Innovation Group (QIG) Academy, a structured two-year training program strengthening analytical and technical capabilities across engineering teams, reducing employee resignation rate from 10% to 2% annually. Global Benchmarking & Strategic Improvement Conducted international benchmarking and global operational audits, including overseas plant evaluations, to identify improvement opportunities and implement best practices that strengthened operational competitiveness.

Process Engineer

Dec 2009 - Apr 2020 • 10 yrs 4 mos

Overall Process Improvement