
Michael M
Automation Workflow Specialist
Habilidades

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Porfolio
Experiencia laboral
Process Optimization & IT
Horeca Academie • Tiempo completo
May 2019 - Feb 2026 • 6 yrs 9 mos
•Large-Scale Automation: Designed, built, and maintained the complete digital infrastructure using Monday.com, Zapier, and Make. Structured and automated more than 90 complex boards with over 100 custom automations per board, eliminating thousands of manual actions across the organization. •Workflow Architecture: Structured the entire end-to-end process from initial customer contact to final enrollment. Built highly efficient, automated CRM environments and sales funnels that directly boosted team output. •Overview & Control: Created clear dashboards and operational overviews for the management team, providing instant control over business processes, capacity, and project statuses. •Operational Management: Transformed the educational department into a streamlined machine, including structural lesson program planning, capacity management, and daily coordination of teachers.