Michael

Sales Funnel & Website Automation Specialist

GrowthExpertz • Freelance

May 2022 - Present • 4 yrs 2 mos

As a Sales Funnel & Website Automation Specialist, I design high-converting GoHighLevel websites, landing pages, booking systems, and sales funnels that help businesses attract qualified leads and convert them into loyal customers. I create responsive, user-friendly websites that combine modern design with powerful automation to improve customer engagement and increase conversions. My work includes building landing pages, multi-step sales funnels, lead capture forms, appointment booking systems, calendars, membership pages, thank-you pages, and complete customer journeys. I also implement CRM workflows, automated email and SMS follow-ups, lead nurturing campaigns, pipeline management, and conversion tracking to ensure every lead is managed efficiently from first contact to closed sale. Beyond website development, I integrate GoHighLevel with payment gateways, Zapier, Make.com, Google Workspace, Facebook Lead Ads, and other third-party platforms to create seamless business automation. Every project is optimized for speed, mobile responsiveness, user experience, and business growth, helping clients generate more leads, increase appointment bookings, improve sales performance, and build scalable marketing systems.

GoHighLevel CRM & Automation Specialist

Automation Solutions • Freelance

Aug 2021 - Present • 4 yrs 11 mos

As a GoHighLevel CRM & Automation Specialist, I help businesses replace repetitive manual tasks with automated systems that improve productivity, increase lead conversions, and enhance customer relationships. I design and implement complete GoHighLevel CRM solutions tailored to each client's business goals, ensuring every stage of the customer journey is optimized. My work includes setting up custom sales pipelines, workflow automation, lead management systems, opportunity tracking, appointment scheduling, calendar integrations, and automated follow-up campaigns using email, SMS, voicemail drops, and trigger-based actions. I also build lead nurturing sequences, onboarding workflows, and customer retention automations that keep prospects engaged while reducing manual effort. In addition to CRM setup, I integrate GoHighLevel with third-party tools such as Zapier, Make.com, Twilio, Stripe, Google Workspace, and webhook APIs to create seamless business processes. Every automation is tested for reliability, scalability, and long-term performance to ensure businesses save time, improve response speed, and generate more qualified leads. My focus is always on building automation systems that increase efficiency, improve sales performance, and support sustainable business growth.

AI Chatbot and Voice AI Automation Engineer

AgencyBox • Freelance

Jun 2020 - Present • 6 yrs 1 mo

As an AI Chatbot & Voice AI Automation Engineer, I develop intelligent AI solutions that automate customer communication, qualify leads, schedule appointments, and provide instant support across multiple channels. I build custom AI chatbots and voice agents using GoHighLevel, OpenAI, Vapi, Twilio, Make.com, and other automation platforms to deliver fast, accurate, and human-like conversations. My projects include AI appointment setters, lead qualification systems, customer support assistants, inbound and outbound voice agents, omnichannel messaging, and workflow automation that connects websites, CRM platforms, calendars, and communication tools. I design conversation flows that answer customer questions, collect information, route qualified leads, send automated follow-ups, and update CRM records without manual intervention. I also integrate AI solutions with Google Calendar, Google Sheets, WhatsApp, Facebook Messenger, Instagram, email, SMS, and third-party APIs to create complete business automation systems. Every solution is designed to improve response time, reduce operational costs, increase appointment bookings, and help businesses deliver a better customer experience while scaling their operations efficiently.