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Merian L
@merianlegaspi
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Filipinas
Inglés
Sobre mí
I provide reliable Virtual Assistant services to help businesses save time and stay organized. My services include appointment setting, lead generation, customer support, data entry, email management, internet research, and administrative support. With over seven years of experience in customer service and appointment setting, I'm committed to delivering accurate, efficient, and professional work tailored to your business needs.
Habilidades
Merian L
desconectado •
Tiempo medio de respuesta: 1 hora
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Negocios
I will name plate for kids customized
Ilustraciones de libros infantiles
I will alphabet coloring books for kids
Porfolio
Experiencia laboral
Customer Service Representative | BPO Industry 2 Years
TELUS International • Tiempo completo
Mar 2024 - May 2026 • 2 yrs 2 mos
Provided customer support for Amazon, DoorDash, Comcast Account Management, T-Mobile, and healthcare accounts. Resolved customer inquiries efficiently through phone, chat, and email while maintaining high service standards. Managed customer accounts, processed requests, and handled escalations with professionalism. Consistently met performance metrics, including customer satisfaction, quality assurance, and productivity goals. Developed strong communication, problem-solving, multitasking, and time management skills in fast-paced environments.
Customer Service Representative | BPO Industry 3YEARS
Telcom • Tiempo completo
Jan 2021 - Feb 2024 • 3 yrs 1 mo
Provided customer support for Amazon, DoorDash, Comcast Account Management, T-Mobile, and healthcare accounts. Resolved customer inquiries efficiently through phone, chat, and email while maintaining high service standards. Managed customer accounts, processed requests, and handled escalations with professionalism.
