Mercy Abigail

GoHighLevel CRM and Sales Funnel Specialist

GoHighLevel Expert - Go HighLevel Consultant - GHL Agency • Freelance

Feb 2025 - Mar 2025 • 1 mo

I worked with The Funnels Guys to help improve their client sales and marketing systems using GoHighLevel. I helped build and organize CRM pipelines so leads could be tracked clearly through different stages of the sales process. I created workflow automation for lead follow up, appointment reminders, and customer communication, helping reduce repetitive manual tasks. I also worked on sales funnels and landing pages to support lead generation and improve the path from a new enquiry to a booked appointment. In addition, I helped set up email and SMS automation, reviewed existing CRM systems, and made improvements to customer journeys and lead management. My work focused on creating organized, reliable, and scalable GoHighLevel systems that helped support better sales operations and customer engagement.

GoHighLevel CRM Automation Consultant

Lead IQ • Freelance

Dec 2024 - Jan 2025 • 1 mo

I worked with Lead IQ to support the development of GoHighLevel systems for lead generation, sales, and client management. I helped organize CRM accounts and build workflow automation that handled lead follows up, customer communication, and appointment processes. I also created sales funnels and landing pages that helped capture new leads and move prospects into the sales pipeline. I worked with CRM pipelines to keep opportunities organized and easier to track, while also setting up email and SMS campaigns for consistent follow up. I supported AI automation and third, party integrations to connect different parts of the business system and reduce manual tasks. My work helped create a more organized customer journey, improve lead management, and make marketing and sales operations more efficient.

GoHighLevel CRM Optimization Specialist

NotLuck • Freelance

Oct 2024 - Nov 2024 • 1 mo

I worked with NotLuck to help businesses improve their GoHighLevel systems and make their sales and marketing processes more efficient. I helped configure CRM accounts, organize sales pipelines, and build workflow automation for lead follow up, appointment reminders, and customer communication. I also worked on sales funnels and landing pages to improve lead capture and conversion, while setting up AI automation to support faster responses and lead qualification. I assisted with integrations between GoHighLevel and other business tools, helping ensure that customer information moved smoothly through the sales process. I also reviewed existing CRM setups, identified gaps in automation, and made improvements that reduced manual work, improved lead management, and created a more organized customer experience.