
MJ.VA
MJ Virtual assistant
Habilidades

Revisa mis servicios

Experiencia laboral
Business Support & Operations Assistant
company • Freelance
Oct 2022 - Present • 3 yrs 11 mos
Key Role & Achievements End-to-End Business Operations: Built the entire administrative workflow and client communication system from scratch, scaling operations from 0 to a loyal portfolio of recurring clients. Client Communication & Liaison: Managed all incoming inquiries, translating technical client requests into clear operational needs while liaising with the certified electrician for technical specs. Scheduling & Invoicing: Streamlined daily workflows by scheduling client appointments, drafting formal quotes and managing accurate invoicing. Reputation & Review Growth: Implemented a proactive post-service feedback loop, collecting verified client reviews that boosted word-of-mouth referrals and overall company reputation. Strategic Development & Content: Generated creative ideas and marketing assets to expand company visibility, driving steady commercial growth.