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Mayra S
@mayra12sales
Customer Success Manager
Brasil
Portugués, Inglés
Sobre mí
I am a Customer Success and Sales professional with experience in B2C environments, customer relationship management, and revenue-focused initiatives. I have a strong background in customer retention, relationship building, and identifying growth opportunities, with exposure to international and remote work environments.
Habilidades
Mayra S
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Atención al Cliente
I will deliver fast and reliable customer support service
Porfolio
Experiencia laboral
Customer Service Representative
Upwork • Freelance
May 2024 - Present • 2 yrs
- Provided customer support via chat and email, ensuring clear, fast, and professional communication - Resolved customer issues with empathy, focusing on customer satisfaction and retention - Assisted customers with inquiries, orders, and problem resolution - Identified customer needs and recommended appropriate products or services - Supported sales processes, contributing to increased customer engagement and retention - Maintained organization of customer requests, follow-ups, and daily tasks - Delivered a positive and personalized customer experience in every interaction
