I will mystery shop and competitive analysis
UGC Content Creator and Mystery Shopper
Nivel 1
Ha cumplido determinados criterios de rendimiento y muestra un gran potencial en la plataforma.
Acerca de este Servicio
Mystery Shopper Deluxe includes contacting the location, speaking with a representative for 10-30 minutes, and delivering a detailed custom report. It covers inquiry time, response time, and an in-depth service analysis. I will ask 8 questions per location, note areas for improvement, provide a quality rating, and track responses using a burner email and phone number. If no response is received within 48 hours, I will contact you and then follow up once. If you would like we can swap the location for the second attempt if the original location is unresponsive on the first attempt. Clients can also submit custom requirements. (Typically 2-4 page report per location)
**Custom pricing available for speciality projects- Contact to order**
Mi porfolio
FAQ
Will you use a burner phone and email address for mystery shopping?
Yes, I can create an alias along with a burner phone number and email address to maintain anonymity. If a scenario is not provided, I can develop one to create a complete alias for the job. Typically, one alias is used per job unless specified otherwise. I can create accounts as needed.
What makes me different from other mystery shoppers?
What sets me apart is my focus on personalization and detail. I offer custom reports based on your exact specifications and provide not only evaluations of customer service but also actionable feedback for improvement. I go beyond the basics by ensuring follow-up inquiries and thorough assessments.
How experienced are you as a mystery shopper?
I have extensive experience in mystery shopping across various industries and platforms. I specialize in helping businesses understand their customer service strengths and areas for improvement. I provide thorough assessments and tailored reports to meet your specific needs.
What happens if they dont respond?
My service includes 2 attempts per location contacted. If the location is unresponsive I will note it on the report, but these shops are non refundable. I advise you research and ensure you provide me with accurate contact info. If the location is unresponsive on the first attempt we can swap.
Do you use an alias?
Yes, I use an alias for all shops that rotates. However, as the client it is your job to provide me with any specific alias info i might need to complete the shop like a backstory or specific details.
Are results guaranteed?
No, results are not guaranteed. I can not force anyone to provide me with information, but I can attempt to do so to the best of my ability. I might be able to get a summary of services, but I cannot guarantee pricing information or documents.
Are you able to record calls?
No, due to the local laws where I am located I am unable to record calls. I can only take very detailed notes and offer transcription services at an additional cost.
20 comentarios sobre este Servicio
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Desglose de calificaciones
- Nivel de comunicación del Freelancer
- Calidad de la entrega
- Valor de la entrega
Ordenar por
V vanesamia

Estados Unidos
Maya went above and beyond!
USD 100-USD 200
Precio
4 semanas
Tiempo
M 
Respuesta del Freelancer
Útil?C 
craftalign

Marruecos
Excellent experience working with this seller! Communication was clear and professional throughout the entire process. She followed all instructions carefully, provided detailed and honest feedback, and delivered everything on time. Highly recommended, and I would definitely work with Her again!
USD 50-USD 100
Precio
11 días
Tiempo
M 
Respuesta del Freelancer
Útil?J jetunis

Estados Unidos
Maya was easy to work with. When challenges arose with the project she quickly presented fair solutions. Her work is clean, easy to understand and thorough. I would definitely recommend her.
USD 50-USD 100
Precio
12 días
Tiempo
M 
Respuesta del Freelancer
Útil?A adam_aes

Estados Unidos
Great work, she knocked it out of the park :)
USD 50
Precio
11 días
Tiempo
M 
Respuesta del Freelancer
Útil?J jackson_hurstvp

Estados Unidos
She was great!
USD 800-USD 1,000
Precio
7 días
Tiempo
M 
Respuesta del Freelancer
Útil?
20 comentarios sobre este Servicio
| (20) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Desglose de calificaciones
- Nivel de comunicación del Freelancer
- Calidad de la entrega
- Valor de la entrega
Ordenar por
V vanesamia

Estados Unidos
Maya went above and beyond!
USD 100-USD 200
Precio
4 semanas
Tiempo
M 
Respuesta del Freelancer
Útil?C 
craftalign

Marruecos
Excellent experience working with this seller! Communication was clear and professional throughout the entire process. She followed all instructions carefully, provided detailed and honest feedback, and delivered everything on time. Highly recommended, and I would definitely work with Her again!
USD 50-USD 100
Precio
11 días
Tiempo
M 
Respuesta del Freelancer
Útil?J jetunis

Estados Unidos
Maya was easy to work with. When challenges arose with the project she quickly presented fair solutions. Her work is clean, easy to understand and thorough. I would definitely recommend her.
USD 50-USD 100
Precio
12 días
Tiempo
M 
Respuesta del Freelancer
Útil?A adam_aes

Estados Unidos
Great work, she knocked it out of the park :)
USD 50
Precio
11 días
Tiempo
M 
Respuesta del Freelancer
Útil?J jackson_hurstvp

Estados Unidos
She was great!
USD 800-USD 1,000
Precio
7 días
Tiempo
M 
Respuesta del Freelancer
Útil?

