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matteosales99

Matteo C.

@matteosales99

Call Center Operations Consultant

Italia
Italiano
Parte de la información aparece en idioma inglés.
Sobre mí
I help businesses improve sales operations, outbound campaigns and call center performance. With extensive experience in sales operations, KPI analysis, team performance, sales scripts and process improvement, I create practical solutions that teams can implement immediately. I can help with outbound sales scripts, cold calling, appointment setting, KPI analysis, SOPs, sales training and AI workflows for commercial teams. My focus is simple: clear processes, measurable results and better sales performance.... Lee más

Habilidades

m
matteosales99
Matteo C.
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Revisa mis servicios

Llamadas en frío
I will create a professional outbound sales script
DeUSD 35 / proyectoMás información

Experiencia laboral

Confidentials

Operations Manager - Sales & Call Center

Confidentials • Tiempo completo

Jul 2018 - Present • 8 yrs 1 mo

Operations Manager specializing in sales operations, outbound campaigns and call center performance. I manage sales teams and operational processes, focusing on KPI performance, productivity, conversion, quality and continuous improvement. My experience includes: • Outbound sales and customer acquisition • Team and performance management • KPI analysis and reporting • Sales script development • Process optimization and SOP creation • Coaching and training • Campaign planning and forecasting • Performance improvement initiatives I combine operational experience with a practical, data-driven approach to help sales teams improve their processes and results.