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masako_work

Masako S

@masako_work

Virtual Assistant

Japón
Japonés
Parte de la información aparece en idioma inglés.
Sobre mí
I am an experienced operations manager with a strong background in virtual assistance and team leadership. I have spent over five years at Amazon as a DSL/SDS CS Manager and nearly a decade at Apple as an Area and Team Manager across the Asia-Pacific and Japan regions. I hold a Bachelor of Science in Opto-Mechatronics from Wakayama University.... Lee más

Habilidades

m
masako_work
Masako S
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Mensajes y correos electrónicos
I will improve your japanese customer support and operations
DeUSD 30 / proyectoMás información
Localización
I will translating english into natural and professional japanese
DeUSD 20 / proyectoMás información

Experiencia laboral

Amazon

DSL/SDS CS Manager

Amazon • Tiempo completo

Aug 2020 - Present • 6 yrs

Served as the DSL/SDS Customer Service Manager for the Asia-Pacific and Japan regions. Responsible for overseeing service delivery operations and managing customer support teams to ensure high-quality service standards across multiple international markets.

Apple

Area Manager/Team Manager

Apple • Tiempo completo

Mar 2011 - Aug 2020 • 9 yrs 5 mos

Held the role of Area Manager and Team Manager for the Asia-Pacific and Japan regions. Managed regional operations and led diverse teams to achieve performance targets and maintain operational excellence within the consumer electronics and technology sector.