Mark Agbayim

GoHighLevel Email & SMS Marketing Automation

Jun 2026 - Oct 2026 • 4 mos

Designed and configured a GoHighLevel email and SMS marketing automation system to help a business improve lead communication, nurture prospects, and maintain consistent engagement with potential and existing customers. The project focused on creating automated communication sequences that guide contacts through the customer journey, from initial inquiry to appointment booking and ongoing follow-up. Built automated email campaigns, SMS sequences, follow-up workflows, and contact segmentation systems within GoHighLevel. Organized contacts using tags and custom fields to support more relevant messaging based on lead status, customer interests, and pipeline stages. Configured workflow triggers and conditional actions to automate welcome messages, inquiry responses, lead nurturing, appointment confirmations, and follow-up reminders. Integrated communication workflows with GoHighLevel CRM pipelines, forms, and calendars to support a connected lead management process. Reviewed workflow logic, tested message sequences, and checked automation triggers to ensure that communications followed the intended process. The system was structured to reduce repetitive manual tasks and help the business maintain timely communication with its contacts. Keywords: gohighlevel | gohighlevel expert | gohighlevel email automation | gohighlevel sms automation | ghl automation | gohighlevel marketing automation | email marketing automation | sms marketing automation | email campaign setup | sms campaign setup | automated email sequences | automated sms sequences | lead nurturing | lead follow up | drip campaigns | workflow automation | crm automation | contact segmentation | email workflow | sms workflow | pipeline automation | customer engagement | appointment reminders | automated notifications | lead management | contact management | marketing campaigns | gohighlevel crm | trigger setup | conditional workflows | customer retention | highlevel specialist | email marketing | sms automation

GoHighLevel Reputation Management & Automated Review Requests

Aug 2026 - Aug 2026 • 0 mos

Configured a GoHighLevel reputation management workflow to help a business organize customer feedback requests, encourage satisfied customers to share reviews, and monitor its online reputation through supported platform features. The project focused on connecting customer records with review request workflows and creating a more consistent process for requesting feedback after a service or customer interaction. Configured the available GoHighLevel reputation management tools, review request settings, and customer communication workflows. Organized contact records and applicable tags to support relevant review outreach. Connected appropriate CRM processes with email and SMS communication so review requests could be initiated according to defined triggers and business requirements. Built supporting automation for review request timing, follow-up messages, customer feedback collection, and internal notifications where supported. Reviewed workflow conditions and communication settings to help prevent unnecessary or duplicate outreach. Tested the configured process to verify that the intended triggers and messaging actions operated correctly. The system was designed to make review management more organized while supporting a consistent customer feedback experience. Keywords: gohighlevel | gohighlevel reputation management | gohighlevel review automation | ghl reputation management | review management | customer review requests | automated review requests | online reputation management | Google review automation | customer feedback automation | email automation | sms automation | review request workflows | crm automation | gohighlevel crm | customer relationship management | contact segmentation | workflow triggers | follow up automation | customer feedback collection | review monitoring | reputation management setup | customer engagement | marketing automation | automated notifications | customer experience | lead management | service business automation | review

GoHighLevel Agency CRM & Client Onboarding Automation

Aug 2026 - Aug 2026 • 0 mos

Configured a GoHighLevel CRM environment for a service agency seeking to organize its sales pipeline, manage client inquiries, and streamline its onboarding process. The project focused on connecting lead capture, opportunity tracking, client information management, and automated communication in a centralized workspace. Organized GoHighLevel CRM pipelines, contact fields, tags, forms, calendars, and opportunity stages to support the agency's sales and onboarding process. Created structured intake forms to collect relevant client information and connected submissions to the appropriate CRM records. Arranged pipeline stages to distinguish new leads, qualified opportunities, consultations, active clients, and onboarding activities according to the agency's workflow requirements. Built automation workflows for new lead notifications, consultation booking confirmations, onboarding messages, task-related notifications, and client follow-ups where supported. Configured triggers and conditional actions to help move contacts through the intended process and reduce repetitive administrative work. Tested the CRM setup, form connections, and workflow sequences to verify that the configured onboarding system worked as expected. Keywords: gohighlevel | gohighlevel agency setup | gohighlevel crm | agency crm setup | client onboarding automation | gohighlevel workflow automation | crm pipeline setup | sales pipeline management | client intake forms | onboarding forms | lead management | opportunity management | contact management | crm configuration | automated notifications | workflow builder | email automation | sms automation | appointment booking | calendar integration | client management system | lead qualification | customer onboarding | agency workflow automation | contact segmentation | custom fields | crm tags | lead nurturing | marketing automation | business process automation | client follow up | gohighlevel expert | highlevel specialist