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Mark M
@mark_077
SaaS Technical Writer
Reino Unido
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Sobre mí
UK-based technical writer specialising in SaaS knowledge base and help centre documentation.
My background is in enterprise software support — I've spent years turning complex product behaviour into clear, structured guidance that real users can follow.
On Fiverr I focus on one thing: KB articles that actually help. Plain English, logical structure, ready to publish in HelpScout, Intercom, Zendesk, or Notion. No jargon, no filler — just clean documentation from someone who understands how software works from the inside.
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Mark M
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Escritura técnica
I will write clear knowledge base articles for your saas product
