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maria_rimmi

Lyalko Maria

@maria_rimmi

AI Automation Engineer: n8n Workflows, CRM, Chatbot Integration

Ucrania
Ucraniano, Ruso
Parte de la información aparece en idioma inglés.
Sobre mí
Automated n8n system that classifies support tickets, monitors SLA with 3-level escalation, and provides AI analytics — replacing manual triage in Gmail. Built the pipeline: Gmail Trigger → AI classification (Chain of Thought) → Google Sheets → Slack notify. SLA Watcher checks every 5 min, escalates through 3 levels. Added a conversational AI agent for on-demand analytics reports. Results: first-response time cut to under 1 minute, zero LLM cost (Groq/Llama), 11 tickets classified automatically. Stack: n8n, Groq API, Google Sheets, Slack API, AI Agent + Tool Calling... Lee más

Habilidades

m
maria_rimmi
Lyalko Maria
desconectado • 

Revisa mis servicios

Integraciones de IA
I will build an ai powered support ticket routing system with n8n
Integraciones de IA
I will build an ai call transcription and QA scoring system

Porfolio