
Maria
Professional Copywriter, Technical Manuals and Non Fiction eBook Author
Habilidades

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Experiencia laboral
Lead Technical Writer & Document Specialist
Legal & General • Freelance
Feb 2021 - Present • 5 yrs 5 mos
Acted as a specialized technical and document writer for corporate clients, small businesses, and healthcare startups across the UK and US. Focused on translating complex operational requirements, regulatory standards, and business practices into clear, actionable documentation. Key Responsibilities & Achievements: • Drafted over 40+ comprehensive Standard Operating Procedures (SOPs) and employee handbooks across various industries. • Developed compliance-ready policy manuals for healthcare providers, aligning documentation with state-specific Medicaid/Medicare guidelines and CQC standards. • Authored, formatted, and structured high-impact non-fiction business eBooks and lead magnets for digital publishers. • Collaborated directly with stakeholders and subject matter experts to design workflow diagrams, intake forms, and training materials.
Compliance & Documentation Coordinator
HealthCare.gov • Tiempo completo
Aug 2019 - Jan 2021 • 1 yr 5 mos
Assisted healthcare agencies and clinical startups in preparing and organizing mandatory licensing, credentialing, and enrollment documentation. Key Responsibilities & Achievements: • Structured and formatted organizational policy handbooks, emergency preparedness plans, and client intake forms. • Maintained a high standard of quality control, ensuring all corporate manuals adhered strictly to regulatory audit guidelines. • Developed easy-to-follow internal training guides and operational workflows for administrative staff to streamline onboarding