m
marcel_lucabv

Marcel H

@marcel_lucabv
5.0(1)

Virtual Assistant for Customer Support, Operations and CRM Tasks

Países Bajos
Holandés, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a Dutch-English Virtual Assistant with hands-on experience in remote customer support, CRM/helpdesk operations and day-to-day business administration. I currently support clients using tools like Gorgias and Trengo, handling customer inquiries, email and chat support, follow-ups, data entry and operational tasks. My background in entrepreneurship, transport operations and customer service has taught me to work independently, stay calm under pressure and take ownership of my work. I am reliable, accurate, practical and easy to communicate with. My first Fiverr client rated my work 5 stars.... Lee más

Habilidades

m
marcel_lucabv
Marcel H
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Perfiles de LinkedIn
I will professionally improve your linkedin profile and CV
5.0(1)
DeUSD 45 / proyectoMás información
Gestión de presupuesto personal
I will create a professional custom excel budget planner
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Porfolio

Experiencia laboral

Remote_Support Nederland

Remote Customer Support Agent

Remote Support Nederland • Freelance

Jul 2026 - Present • 3 mos

Providing remote customer support and operational assistance. Handling customer calls, service requests, customer information and follow-up tasks in a professional remote working environment.

IRMS

Customer Support Agent

IRMS

Jun 2026 - Present • 4 mos

Providing customer support for e-commerce clients using Gorgias and Trengo. Handling customer inquiries, order-related questions, follow-ups and administrative support while maintaining clear and professional communication.

Inter_Travel

Owner / Operations & Customer Service

Inter Travel • Trabajador autónomo

Oct 2024 - Present • 2 yrs

Managing day-to-day operations, customer communication, planning, supplier coordination, quotations and administrative tasks for an international passenger transport business. Responsible for solving operational issues, coordinating services and maintaining clear communication with customers and partners.

1 Reseñas
5.0

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Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    5
  • Calidad de la entrega
    5
  • Valor de la entrega
    5
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    Perfiles de LinkedIn

    Útil?
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    No