Customer Support Virtual Assistant with 1–2 years of experience using Zendesk and Five9 in fast-paced support environments. Proficient in ticket triage, SLA management, workflow automation, and inbound/outbound call handling.
I provide businesses with reliable, professional front-line support — covering email, live chat, and phone channels. My focus is on resolution efficiency, customer satisfaction, and clear communication at every touchpoint.
Available for ongoing or project-based engagements. Let's connect.... Lee más